Shipping Policy

At Longevity Healthcare, we are committed to providing a seamless and reliable experience when it comes to delivering our products to you. Please review our shipping policy below:

Order Processing

• All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.
• You will receive another notification when your order has shipped, along with tracking information.

Shipping Rates and Delivery Estimates

• Shipping charges for your order will be calculated and displayed at checkout.
• Delivery times vary depending on your location and the shipping option selected. Standard shipping typically arrives within 3–7 business days.
• Expedited shipping options are available for an additional fee and can be selected during checkout.

Shipping Locations

• We currently ship within the United States.
• At this time, we do not offer international shipping. Please stay tuned as we continue to expand our service areas.

Order Issues

If your order is delayed, lost, or arrives damaged, please contact our team at info@lhcmed.com or (949) 899-5377 within 5 business days of the expected delivery date.

For damaged items, please include your order number and photos of the damage so we can assist you promptly.

Address Accuracy

Please ensure all shipping information is accurate when placing your order. Longevity Healthcare is not responsible for orders shipped to incorrectly entered addresses.

Returns and Exchanges

Please refer to our Returns Policy for more information regarding returns and exchanges.